Last updated: 20th July 2026
1. Who We Are
This website is operated by Narrative Perspectives Coaching (“we”, “us”, “our”), a coaching practice based in Ireland.
Data Controller: Breda Kiernan
Registered/Business address: Quinnwood House, Lurgans, Carrickmacross, Co. Monaghan
Contact email: breda@narrativeperspectives.com
We are committed to protecting your privacy and handling your personal data in an open and transparent manner, in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Irish Data Protection Act 2018.
If you have any questions about this policy or how we handle your data, please contact us using the details above.
2. What Personal Data We Collect
Depending on how you interact with us, we may collect:
- Contact details: name, email address, phone number, submitted via contact or enquiry forms
- Newsletter/email list data: name and email address, if you subscribe to our mailing list
- Coaching client data: information you share with us during consultations, coaching sessions, or intake forms (which may include details about your career, goals, challenges, or personal circumstances)
- Website usage data: pages visited, time on site, browser type, device information, and approximate location, collected automatically via analytics tools
- Payment information [if applicable]: processed via a third-party payment provider — we do not store full card details ourselves
- Communications: emails, messages, or call notes exchanged with us
3. How and Why We Use Your Data
We process your personal data for the following purposes, and on the following legal bases under Article 6 GDPR:
| Purpose | Legal Basis |
| Responding to enquiries and providing coaching services | Performance of a contract / steps taken at your request prior to entering a contract |
| Sending newsletters, updates, or marketing content | Consent (you may withdraw this at any time) |
| Improving our website and understanding visitor behaviour | Legitimate interests (running and improving our business) |
| Complying with legal, tax, or accounting obligations | Legal obligation |
| Maintaining records of coaching sessions for continuity of service | Legitimate interests / contract |
We do not use your data for any automated decision-making or profiling that produces legal or similarly significant effects on you.
4. Cookies and Analytics
Our website may use cookies and similar technologies to:
- Understand how visitors use our site (via Google Analytics)
- Remember basic preferences
Google Analytics may set cookies that collect information such as your IP address, browser type, and pages visited. This data is processed by Google, which may transfer it outside the EEA (see Section 6 below).
You can control or disable cookies through your browser settings at any time. Please note that if you use analytics or advertising cookies, EU ePrivacy rules require you to obtain visitor consent via a cookie banner before non-essential cookies are set — if your site does not already have a cookie consent tool in place, this should be added to remain compliant.
[IF/WHEN A COOKIE BANNER IS ADDED, INSERT A LINK TO A SEPARATE COOKIE POLICY HERE, OR LIST INDIVIDUAL COOKIES WITH THEIR NAME, PURPOSE, AND DURATION.]
5. Sharing Your Data
We do not sell your personal data. We may share it with trusted third parties who process data on our behalf, including:
- Mailchimp (or [OTHER EMAIL PLATFORM]) — for managing our email newsletter and communications
- Google Analytics — for website analytics
- [SCHEDULING TOOL, e.g. Calendly] — if used, for booking coaching sessions
- [PAYMENT PROCESSOR, e.g. Stripe] — if used, for processing payments
- Professional advisors (accountants, legal advisors) where necessary
- Regulatory or law enforcement bodies, where required by law
Each of these providers is required to process your data securely and only for the purposes we specify.
6. International Data Transfers
Some of our service providers (such as Google and Mailchimp) are based outside the European Economic Area (EEA), including in the United States. Where this occurs, we ensure appropriate safeguards are in place, such as the European Commission’s Standard Contractual Clauses (SCCs), or reliance on an adequacy decision, to ensure your data receives an equivalent level of protection.
7. Data Retention
We retain personal data only for as long as necessary for the purposes it was collected:
- Enquiry/contact form data: [e.g. up to 12 months if no further engagement]
- Newsletter subscribers: until you unsubscribe or request deletion
- Coaching client records: [e.g. duration of the coaching relationship plus X years, in line with professional/accounting requirements]
- Financial records: as required by Irish tax law (generally 6 years)
8. Your Rights Under GDPR
As a data subject, you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate or incomplete data
- Erase your data (“right to be forgotten”), subject to legal exceptions
- Restrict processing in certain circumstances
- Data portability — receive your data in a structured, commonly used format
- Object to processing based on legitimate interests or direct marketing
- Withdraw consent at any time, without affecting the lawfulness of processing before withdrawal
To exercise any of these rights, contact us at breda@narrativeperspectives.com. We will respond within one month, as required by the GDPR.
You also have the right to lodge a complaint with the Irish supervisory authority:
Data Protection Commission (DPC) 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland Website: http://www.dataprotection.ie
9. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse, including secure storage, access controls, and use of reputable, GDPR-compliant service providers.
10. Children’s Data
Our services are intended for adults. We do not knowingly collect personal data from individuals under 18. If you believe a child has provided us with personal data, please contact us so we can delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page will indicate the most recent revision.
12. Contact Us
If you have questions about this policy or wish to exercise your data protection rights, please contact:
Narrative Perspectives Coaching
breda@narrativeperspectives.com
Cookie Policy
What Are Cookies?
Cookies are small text files placed on your device to help t
The website function effectively, improve performance, and provide analytics.
How I Use Cookies
This website uses cookies to:
- Ensure basic website functionality
- Understand how visitors use the site (via Google Analytics)
- Remember preferences (e.g., form completion)
Types of Cookies
- Essential Cookies: Required for the site to work properly (no consent needed)
- Analytics Cookies: Help track site usage and improve performance (consent required)
- Marketing Cookies: Only used if advertising is implemented (currently not in use)
Managing Cookies
When you first visit the site, you’ll see a cookie banner with options to accept or reject non-essential cookies. You can also manage cookies through your browser settings.